Comprehensive IT Management to Support Your Business Growth

Cost-effective managed services and technical support tailored to the value of your SAS environment, ensuring efficient IT management that supports your business growth.

Solutions for your business - extend, enhance, integrate.

Your organisation works with SAS software to get more information out of your data and to take faster and better decisions. Therefore, it is necessary that your SAS environment is stable and that disruptions are solved quickly or can even be prevented.

OCS Consulting has a specialised team to support and unburden you with all your questions regarding your SAS environment. Our Managed Services provide comprehensive, end-to-end support for your SAS environment, ensuring optimal performance, reliability, and scalability. By leveraging our expertise, you can focus on their core business while we handle the management, monitoring, and maintenance of your SAS software.

Benefits:

  • Cost Efficiency:  Reduce operational costs by outsourcing SAS environment management.
  • Expert Support:  Gain access to certified SAS professionals with deep expertise.
  • Reliability:  Enjoy enhanced system stability and minimized downtime.
  • Focus on Core Business:  Free up internal resources to concentrate on strategic initiatives.

Our Managed Services Offering

OCS Consulting provides a wide range of managed IT services, all aimed at optimising your IT operations and ensuring your business has the right technology foundation to thrive. We manage your entire IT environment, including infrastructure, applications, networks and security, ensuring that your systems are secure, reliable and fully optimised.

Deployments:


Installation:

  • User requirements gathering
  • Technical Architecture & Design
  • Deployment Plan
  • System Requirements
  • Setup & Configuration
  • Testing.


Validation:

  • Validation intake
  • SOP training
  • Testing: IQ, OQ, PQ
  • Documentation
  • GAMP and V-model.


Migration:

  • Upgrade or re-deployment
  • Content migration
  • Test & Acceptance.

Operational Maintenance

Repetitive tasks (daily, weekly, monthly, quarterly or yearly):

  • Monitoring
  • Maintenance jobs
  • Reporting
  • Disaster & Recovery test
  • Update SAS licenses, SSL certificates, etc.
  • Health checks.

Hotfix/patches:

  • Create hotfix/patch report
  • Install hotfixes/patches
  • Test & validate, and update documentation.

Helpdesk:

  • 08:00 - 18:00 CE(S)T
  • Monday to Friday (except Dutch public holidays)
  • SLA-based.

Administration:

  • User & Data Management
  • IST/SOLL analysis.

SAS Managed Services Credentials:

Certifications within the service team:

  • SAS Platform Administrator
  • Deployment Specialist for Visual Analytics
  • Intelligence Platform Deployment Practical Exam
  • Professional Scrum Master
  • Red Hat certified system administrator
  • Microsoft Certified Solutions Associate (MCSA)
  • IT Service Management Foundation
  • Certified Cisco Network Administrator.

Client Reference:
“The maintenance of our critical systems in SAS requires a high level of expertise. Otherwise, you quickly encounter a risk to continuity due to dependency on specific individuals. Through our partnership with OCS Consulting, we ensure specialized expertise and a capacity for learning. This allows us to focus maximally on the returns from our business analytics platform.”


Marco Zanting

Manager IT&C Applicatie Services at de Volksbank


Why Choose OCS Consulting for Managed Services?

  • Longevity and Expertise:  OCS Consulting has developed deep expertise in managing complex IT environments across a wide range of industries. We bring decades of knowledge to each engagement, ensuring that your IT systems are always optimised for performance and security
  • Tailored Services for Your Business:  Our managed services are tailored to meet the unique needs of your business, whether you’re looking for comprehensive IT management or specialised support in specific areas. We work closely with you to understand your requirements and deliver the services that will drive your business forward
  • Proactive Approach to IT Management:  We believe in preventing problems before they arise. Our proactive monitoring and maintenance services identify potential issues early, allowing us to resolve them before they affect your operations. This minimises downtime and ensures that your business remains productive
  • Comprehensive IT Coverage:  Offering a full suite of managed services that covers all aspects of your IT infrastructure, from network management and to cloud support and backup solutions. Our comprehensive coverage ensures that your IT environment is secure, reliable and optimised always
  • Dedicated Support Team:  Our team of IT professionals works as an extension of your organisation. We are committed to providing personalised service and support, ensuring that you always have access to the expertise you need when you need it.

Let OCS Consulting Handle Your IT, So You Can Focus on What Matters
If you're ready to optimise your IT operations and improve business performance, OCS Consulting is here to help.  Our dedicated team of experts will ensure that your systems run smoothly, securely and efficiently, while you stay focused on your core business objectives.

Contact us today to discuss how our managed services can streamline your operations and support your growth.

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