With over 40 years of experience, OCS has a proven track record of supporting global corporations and well-known household brands.
Application Services
Finding affordable, reliable Application Services from external sources can prove challenging. Most can only provide support for one technology, while others won’t commit to SLAs. Allow us to solve the problem, by utilising OCS’ flexible Application Services solution. We offer a diverse, flexible and full range of IT services ensuring your applications or platforms continue to meet your business needs.
- Seamless service continuity: Matching risk, investment, and business benefit
- Flexibility: Create the support package to suit your business needs, with any combination of 1st, 2nd, or 3rd line support
- Help desk facilities: All services are one call / email away
- Universal contract: Multiple services / technology under one contract
- Location flexibility: Off-site or on-site follow up and resolution
- Comprehensive skills base: Wide range of skilled consultants at your fingertips
- Continuity of business & system knowledge: Nothing lost at the end of contract
- Support effort may be expended to match business and IT demands: Ability to manage peaks and troughs.
Comprehensive Application Support for Systems
Ensure the smooth operation of your applications with OCS PowerBuilder’s tailored support services. Our flexible, scalable solutions are designed to keep your systems running at peak efficiency while minimising downtime and disruptions.
Monitoring Services
Ensuring your systems remain fully functional with OCS Consulting's Monitoring Services.
Performance Monitoring
- Application & Database Monitoring: Ensure optimal performance with real-time tracking of loading / response times
- Resource Management: Monitor disk space and overall resource utilisation
- Server Utilisation: Keep tabs on server usage to prevent bottlenecks and ensure seamless operations.
Availability Monitoring
- Daily Checks: Confirm that your application is operational each morning
- Uptime / Downtime Monitoring: Track application availability and swiftly address any disruptions.
Resource Usage Monitoring
- Trend Tracking: Analyse resource usage trends to optimise performance and plan for future needs.
Error and Log Monitoring
- Application Error Logs: Monitor and identify recurring issues, promptly escalating them to client
- Infrastructure Errors: Check for underlying infrastructure issues that may impact performance
- Database Error Logs: Review and address any errors logged in the database
- SQL Jobs: Monitor for failed SQL jobs and resolve issues swiftly
- Data Feeds: Ensure all data feeds are received and created correctly
- API Failures: Identify and address any API failures.
Backup Monitoring
- Backup Assurance: Ensure that backups for databases and applications are in place and functioning
- Backup Testing: Regularly test backup procedures to ensure reliable data recovery.
The OCS Advantage
At OCS Consulting, we know that the key to maintaining high-performing, secure, and resilient systems lies in the integration of expert application support and intelligent monitoring. Our combined services deliver continuous insights, early issue detection, and expert response to keep your business-critical applications running at their best.
Why Partner with OCS?
- End-to-End Support: From application performance to infrastructure monitoring, our dedicated team ensures smooth operations across your entire environment
- Proactive Monitoring & Maintenance: We detect and resolve issues before they impact your business, safeguarding uptime and productivity
- 24/7 Expertise: Our always-available specialists deliver real-time support and intervention whenever you need it
- Tailored Solutions: We adapt our monitoring and support strategies to meet your specific systems and business goals
- Security & Compliance Focus: Benefit from advanced security protocols and continuous compliance alignment
- Performance Optimisation: Regular health checks and fine-tuning help your applications consistently deliver peak performance
The OCS Commitment:
- Seamless Continuity: Whether transitioning to new platforms or enhancing current systems, we ensure operations remain uninterrupted
- Client-Centric Partnership: Acting as an extension of your team, we prioritise your objectives and success
Ready to maximise system reliability and performance? Let OCS Consulting provide the proactive support and monitoring your applications deserve.
Contact us to learn about our Application & Monitoring Services to keep your business running smoothly